We Are Flexible and Adaptable to Meet Your Business Needs
Alorica’s flexible business model allows us to tailor our service methods to best meet the needs of our clients — that means you! We will work closely with you to customize a solution that best serves your business, bringing together the best people, processes, technology, and business models. Your success is our clear aim and focus.
Our engagement models are:
- Dedicated Facility: We will build (often to client specifications) an entire site dedicated to a single client.
- On-Site Services: We can work from and deliver service directly from your facility.
- Rebadge: We can transition your facility, infrastructure, personnel and operations.
- Shared Facility: We can provide a dedicated staff and area for each client (this can occur with multiple non-competing clients in a single Alorica site).
- Home Agent Programs: We can deploy home-based professionals to supplement center programs.
- Seasonal Programs: We can leverage our vast infrastructure to quickly ramp for your short-term programs or emergencies.
- Build Operate Transfer (BOT): We will custom build a service operation with eventual hand off to you.