Latest from Alorica
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CRM in Gaming: Vertical Markets Spotlight
Gamers can be a tough bunch to serve, but their spending power is huge.
PwC expects total global revenue to grow from $227 billion in 2023 to $312 billion by 2027.
The bad news is that many...
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News
Blood Drive Held in Bluefield, West Virginia
Reposted from
WVVA
.
Authored by Austin Harmon | Writer
BLUEFIELD, W.Va. (WVVA)
- Alorica in Bluefield, West Virginia sponsored a blood drive with the Red Cross, Friday,...
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News
Alorica Launches AI-Powered Speech Translation CX Platform
Reposted from
Forbes
. Authored by Megan Poinski | Writer
Alorica, which uses technology to transform customer experience, has a new AI implementation hitting markets today: Real-time...
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News
Harnessing Generative AI: The New Frontier for Fashion Retailers
As fashion brands look to stay competitive, generative AI emerges as a game-changing tool.
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News
CX Fails Of 2023 And Fixes For 2024
Turning around negative customer experiences (CX) is as important as creating positive interactions. Bad CX can lead to frustrated customers, a tarnished brand reputation, low customer loyalty...
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News
Online Retailers Turning to AI and Data Analytics to Stem High Tide of Returns
Explore options brands can offer with the help of emerging AI tech to ensure an easy-breezy return experience for customers.
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News
Holiday CX quality dips when the last mile is forgotten
Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.
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News
Pathway to Personalization – How to Customize the Traveler’s Journey with Your Brand
Attract and retain travelers through best practices in digital personalization.
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News
Trust And Safety For CX: Be Aware Of What To Beware
Instilling and maintaining a trustworthy, safe and engaging customer experience (CX) is key to brand loyalty, share of wallet, and lifetime value.
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