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Culture, Trust and Leadership: What It Takes to Build a Great Place to Work®

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 What does it really take to build a Great Place to Work® 

Alorica has earned Great Place to Work® certification across 11 countries, with Canada achieving certification for the first time this year. As Alorica continues to earn recertification year after year, maintaining that standard requires an ongoing commitment to leadership, culture and employee experience. 

In this conversation, Ross Meachum, VP of Talent Enrichment, is joined by Jose Ramirez, President of the Americas, and Operations leaders Elsa Rosado and Spencer Daniels to discuss the leadership behaviors that help create strong cultures, engaged teams and meaningful employee experiences. 

Key topics include: 

  • Why creating opportunities for others is one of the most important responsibilities of a leader 
  • How culture and performance work together to drive long-term success 
  • Why recognition, coaching and development matter more than ever 
  • How leaders can build trust through communication, action and accountability 
  • The importance of listening to employee feedback and closing the loop