Chief Digital & Technology Officer Harry Folloder joined a panel of industry experts on Insight Jam to discuss “Redefining the Client Lifecycle with AI and Automation.” He talked about how digital transformation is more than ROI—it’s tackling cultural, skills, and leadership gaps that impact adoption and success. Without addressing these, even the best tech and processes won’t deliver results. Leadership that understands and embraces tools like AI is key to achieving real, multidimensional ROI.
