Built for What’s Next: Alorica + Crescendo Part 1

Three CEOs have entered the chat. Find out what they had to say about their roles, the future of their industry…and each other. 😮  

After nearly three decades in CX, Alorica’s Founder and Executive Chairman Andy Lee believes that companies have spent too much time and resources layering new tools onto an already fragmented tech stack.  

Now, as Crescendo’s newly appointed CEO, he joins Double Take with Mike & Max to explain why agentic is the future, what it could mean for CX employees and their customers, and how the Alorica + Crescendo partnership will change the customer experience for good. 

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