Latest from Alorica
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CRM in Gaming: Vertical Markets Spotlight
Gamers can be a tough bunch to serve, but their spending power is huge.
PwC expects total global revenue to grow from $227 billion in 2023 to $312 billion by 2027.
The bad news is that many...
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Blood Drive Held in Bluefield, West Virginia
Reposted from
WVVA
.
Authored by Austin Harmon | Writer
BLUEFIELD, W.Va. (WVVA)
- Alorica in Bluefield, West Virginia sponsored a blood drive with the Red Cross, Friday,...
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Alorica Launches AI-Powered Speech Translation CX Platform
Reposted from
Forbes
. Authored by Megan Poinski | Writer
Alorica, which uses technology to transform customer experience, has a new AI implementation hitting markets today: Real-time...
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Harnessing Generative AI: The New Frontier for Fashion Retailers
As fashion brands look to stay competitive, generative AI emerges as a game-changing tool.
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CX Fails Of 2023 And Fixes For 2024
Turning around negative customer experiences (CX) is as important as creating positive interactions. Bad CX can lead to frustrated customers, a tarnished brand reputation, low customer loyalty...
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Online Retailers Turning to AI and Data Analytics to Stem High Tide of Returns
Explore options brands can offer with the help of emerging AI tech to ensure an easy-breezy return experience for customers.
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Holiday CX quality dips when the last mile is forgotten
Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.
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Pathway to Personalization – How to Customize the Traveler’s Journey with Your Brand
Attract and retain travelers through best practices in digital personalization.
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News
Trust And Safety For CX: Be Aware Of What To Beware
Instilling and maintaining a trustworthy, safe and engaging customer experience (CX) is key to brand loyalty, share of wallet, and lifetime value.
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