Latest from Alorica
Press Release
Alorica’s AI-Powered CX Solutions Earn 2025 CUSTOMER Product of the Year and Globee® Award
Alorica IQ wins 2025 CUSTOMER Product of the Year and a Globee Award for Most Innovative Company in Customer Excellence. Recognized for delivering transformative CX through AI, automation,...
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Press Release
Alorica Redefines Digital Trust & Safety with AI-Driven, Human-Enhanced Model
First-of-its-kind Digital Trust & Safety platform combats digital threats with intelligent automation and expert oversight—delivering faster, safer, scalable protection.
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Press Release
Alorica Unveils Advanced Conversational AI evoAI™
This award-winning technology propels the customer journey, seamlessly integrating AI + human expertise to deliver quantifiable business transformation results.
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Press Release
Alorica Strengthens Investment in Sanas to Cement Leadership in AI-Powered CX Innovation
Alorica participated in Sanas’ latest $65 million Series B funding round, reaffirming its commitment to AI innovation. In 2022, Alorica became an early investor and strategic partner of Sanas,...
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Press Release
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
With real-time voice language translation through Alorica ReVoLT, the company is transforming customer interactions, improving service quality and driving measurable business impact across...
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Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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Press Release
Alorica Earns Great Place to Work® Certifications in Latin America
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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Press Release
Customer Experience (CX) Fails of 2024
Discover the top CX failures of 2024, including nonstrategic AI, missing multilingual support, and outdated legacy practices. Alorica urges brands to embrace conversational AI, personalization,...
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Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences
IRVINE,...
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