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CX2GO
Alorica's CX2GO® is a simple and scalable call center solution for small businesses, start-ups, and growing companies
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What We Do 

Plug-And-Play Solution for High-Quality Customer Support 
  • Effortless Experience

    Launch or scale your customer service with our plug-and-play solution that includes best-of-the-best people, processes, and technology.

  • No Surprises

    All-in pricing with no hidden fees. 6-month contracts with auto renewals or easy cancellations.

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  • Essential Insights

    Access actionable data to better understand your customers and improve efficiency.

  • Fast & Flexible

    Our agents, trained and ready, can serve your customers in as little as one week – from a location of your choosing.

  • Win Win

    Let us focus on satisfying your customers while you focus on your next big idea.

Alorica Difference 

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Instant

Our proven processes and solutions develop brand ambassadors ready to support your customers or users in as little as one week

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Straightforward

CX2GO® is a full-service customer support outsourcing solution with standardized pricing, easy contract terms, and can be tailored to meet your needs. 

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Trustworthy

Take the leap into outsourcing with a partner that has 25+ years of experience serving clients across all industries, all stages of growth 

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Personalized Service

With us you’re never just a number – every client is supported by operational experts and an account manager to ensure success.

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Essential Insights

Regularly receive actionable data to better understand your customer needs and optimize performance, build customer loyalty, and increase growth.

Results You Can Measure 

15%+

Gain in efficiency and performance in <2 months for a digital credential company

5%+

Outperformed CSAT within one week of launch for a luxury retailer 

15%

Increase in Net Promoter Score a rideshare company in <1 year

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Ready to Move Ahead?
Want to take your CX to the next level—your way? Connect with us today to explore our small business contact center solutions!
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.