Who We Help
With over 20 years of industry-leading expertise across payers, PBMs, and healthcare providers, we deliver optimal results with insanely great CX
![Healthcare Webpage Graphics_Icon Payer](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-payer.png?sfvrsn=cf32687b_3)
Payers
Ensuring effective program utilization, efficiency, and cost reduction while maintaining member satisfaction is a tricky balancing act.
But with Alorica’s industry-leading, award-winning approach, you can improve operations, reduce costs, and increase member loyalty—easily and efficiently.![Healthcare Webpage Graphics_Icon Provider](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-provider.png?sfvrsn=1dadef1b_3)
Provider
Meeting patient experience expectations while mitigating readmittance and minimizing coding errors is a tall order for healthcare providers.
Alorica’s decades of expertise makes reducing administrative burdens, improving revenue management, and driving patient satisfaction easy.
![Healthcare Webpage Graphics_Icon Prescription Benefits Manager](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-prescription-benefits-manager.png?sfvrsn=cec8abb_3)
Pharmacy Benefit Manager
Pharmacy benefit managers have a lot on their plates—managing prior authorizations, retail-to-mail conversions, cost/revenue management—along with keeping up with ever-changing policies and regulations.
Alorica takes the pain out of the process with targeted solutions to increase productivity, improve revenue attainment, and ease administrative burdens.![Healthcare Webpage Graphics_Icon Payer](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-payer.png?sfvrsn=cf32687b_3)
Ensuring effective program utilization, efficiency, and cost reduction while maintaining member satisfaction is a tricky balancing act.
But with Alorica’s industry-leading, award-winning approach, you can improve operations, reduce costs, and increase member loyalty—easily and efficiently.![Healthcare Webpage Graphics_Icon Provider](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-provider.png?sfvrsn=1dadef1b_3)
Meeting patient experience expectations while mitigating readmittance and minimizing coding errors is a tall order for healthcare providers.
Alorica’s decades of expertise makes reducing administrative burdens, improving revenue management, and driving patient satisfaction easy.
![Healthcare Webpage Graphics_Icon Prescription Benefits Manager](/images/default-source/industries/alor-23-182-healthcare-webpage-graphics_icon-prescription-benefits-manager.png?sfvrsn=cec8abb_3)
Pharmacy benefit managers have a lot on their plates—managing prior authorizations, retail-to-mail conversions, cost/revenue management—along with keeping up with ever-changing policies and regulations.
Alorica takes the pain out of the process with targeted solutions to increase productivity, improve revenue attainment, and ease administrative burdens.How We Help
Solutioning for Your Success
Whether it’s HealthTech, Pharma, Digital Health, Life Sciences, provider, payer, or PBM, our CX and transformative digital healthcare solutions are customized to meet your needs
![Playbook_Icons_Alorica_Automation](/images/default-source/alorica/playbook_icons_alorica_automation.png?sfvrsn=996c46d9_1)
Alorica Automation
Transform your customer experience through process reengineering and automation.
Learn More![Playbook_Icons_Contact_Optimization](/images/default-source/alorica/playbook_icons_contact_optimization.png?sfvrsn=fa9cfb06_1)
Contact Optimization
Create an efficient CX strategy that balances customer demands and operational excellence by driving digital channels, optimizing assisted interactions, and expanding self-serve interactions.
Learn More![Healthcare Industry Webpage-Revenue Generation](/images/default-source/industries/alor-24-101-healthcare-industry-webpage-revenue-generation.png?sfvrsn=bd3282ba_3)
Revenue Generation
Optimize revenue cycle management by improving inefficient processes like claims submission, initial payment, medical coding, and payment resolution services.
Learn More![Playbook_Icons_Omnichannel](/images/default-source/alorica/playbook_icons_omnichannel.png?sfvrsn=cbd633d1_1)
Omnichannel
Unify your digital channels by leveraging a cloud-based turnkey solution that builds customer satisfaction and loyalty.
Learn More![Playbook_Icons_Alorica_Automation](/images/default-source/alorica/playbook_icons_alorica_automation.png?sfvrsn=996c46d9_1)
Transform your customer experience through process reengineering and automation.
Learn More![Playbook_Icons_Contact_Optimization](/images/default-source/alorica/playbook_icons_contact_optimization.png?sfvrsn=fa9cfb06_1)
Create an efficient CX strategy that balances customer demands and operational excellence by driving digital channels, optimizing assisted interactions, and expanding self-serve interactions.
Learn More![Healthcare Industry Webpage-Revenue Generation](/images/default-source/industries/alor-24-101-healthcare-industry-webpage-revenue-generation.png?sfvrsn=bd3282ba_3)
Optimize revenue cycle management by improving inefficient processes like claims submission, initial payment, medical coding, and payment resolution services.
Learn More![Playbook_Icons_Omnichannel](/images/default-source/alorica/playbook_icons_omnichannel.png?sfvrsn=cbd633d1_1)
Unify your digital channels by leveraging a cloud-based turnkey solution that builds customer satisfaction and loyalty.
Learn MoreResults
Results You Can Measure
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