Latest from Alorica
News
Alorica’s Evolution from Services to Digital-First Play
Reposted from
NelsonHall
. Authored by Ivan Kotzev | Analyst
In May, Alorica announced the appointment of Mike Clifton and Max Schwendner as Co-Chief Executive Officers. Prior,...
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News
Scalable, Cost-Effective and Real-Time Multilingual CX: The Key to Elevating Travel Experiences
Reposted from
Hospitality Technology
.
Authored by: Jasmine Walia, Global Market Leader for Hospitality, Travel and Entertainment
Personalization goes beyond knowing a customer’s...
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News
CX Outsourcing: The Trends, Benefits, & Providers
Nowadays, customer experience BPOs offer much more than additional customer service delivery. As core capabilities, they may provide customer and agent experience design, digital innovation,...
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News
A New Era of Multilingual CX is Here
Reposted from
AiThority
Authored by Harry Folloder, Chief Digital Officer
Communicating effectively with customers in their native language is more than a courtesy; it is an obligation for...
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News
CRM in Gaming: Vertical Markets Spotlight
Gamers can be a tough bunch to serve, but their spending power is huge.
PwC expects total global revenue to grow from $227 billion in 2023 to $312 billion by 2027.
The bad news is that many...
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News
Blood Drive Held in Bluefield, West Virginia
Reposted from
WVVA
.
Authored by Austin Harmon | Writer
BLUEFIELD, W.Va. (WVVA)
- Alorica in Bluefield, West Virginia sponsored a blood drive with the Red Cross, Friday,...
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News
Alorica Launches AI-Powered Speech Translation CX Platform
Reposted from
Forbes
. Authored by Megan Poinski | Writer
Alorica, which uses technology to transform customer experience, has a new AI implementation hitting markets today: Real-time...
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News
Harnessing Generative AI: The New Frontier for Fashion Retailers
As fashion brands look to stay competitive, generative AI emerges as a game-changing tool.
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News
CX Fails Of 2023 And Fixes For 2024
Turning around negative customer experiences (CX) is as important as creating positive interactions. Bad CX can lead to frustrated customers, a tarnished brand reputation, low customer loyalty...
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