Latest from Alorica
News
Audacious Impact: Mike Clifton & Max Schwendner Of Alorica On Leading An Audacious, Visionary, Impact-Focused Program
Discover how Alorica’s Co-CEOs, Mike Clifton and Max Schwendner, are leading the charge in AI-powered CX innovation, impact-driven leadership through employee-led philanthropy, and digital...
Read More
News
Top 2024 CX Fails in Travel and Hospitality: Lessons for Future Success
A deep dive into the top customer experience (CX) failures in travel & hospitality in 2024, with lessons for future success. Discover how AI, multilingual support, and digital transformation...
Read More
News
Young Americans Choose Welding Over Office Work as the Job That Will Pay Them in the Age of AI
Reposted from
Nikkei
Business
.
Authored by Reporter Hiromi Sato
It is humans who relieve anger
"How can I help you today?" the operator says in English, and a fluent Japanese...
Read More
News
_thumbnail.jpg?sfvrsn=eb30f37b_1 "ALOR-25-121 Social Graphic - CIO World (Harry Folloder)_Thumbnail")
Harry Folloder: Navigating Digital Transformation with Communication and Empathy
Reposted from
CIO World
Harry Folloder’s professional pathway is anything but ordinary, filled with unexpected twists, challenges, and moments of realization. As a young professional,...
Read More
News
Lingo Leaderboard: Pharma Marketing’s Biggest Buzzwords for 2025
Reposted from
Medical Marketing + Media
Authored by Reporter Heerea Rikhraj
See the buzzwords set to dominate discourse in the coming year.
Terms involving patient engagement, access to...
Read More
News
Robo-Advisors Replacing Humans: Will it Ever Come to That?
Reposted from
The Fintech Times
.
Financial advice can be a sensitive topic – those giving it don’t want to mislead customers, while customers are wary about the level of trust they...
Read More
News
What is Contact Center as a Service (CCaaS)?
Reposted from
CMSWIRE
|
Authored by Reporter Scott Clark
L
earn why CCaaS is essential for modern businesses seeking efficient, scalable customer support.
The Gist
Cloud...
Read More
News
Sundar Hariharan on Gen AI and Digital Strategy
Sundar Hariharan, Head of Client Delivery at Alorica IQ, describes the transformative power of generative AI in the realm of customer experience.
Read More
News
The Importance of Workplace Well-being Within a Company vs. Burnout
Investing in workplace wellbeing is transforming companies like Alorica, fostering a healthy and productive work environment.
Read More
