Latest from Alorica
Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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Press Release
Alorica Earns Great Place to Work® Certifications in Latin America
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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Press Release
Customer Experience (CX) Fails of 2024
Discover the top CX failures of 2024, including nonstrategic AI, missing multilingual support, and outdated legacy practices. Alorica urges brands to embrace conversational AI, personalization,...
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Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences
IRVINE,...
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Press Release
Alorica Wins BPO Partner of the Year at CallMiner’s LISTEN 2024 Awards for their Digital-First Approach to Transforming the Customer Experience
CallMiner recognizes Alorica as the leading partner to deliver next-gen CX for their use of predictive analytics, automation and conversational intelligence
IRVINE, Calif., November 4, 2024
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Alorica...
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Press Release
Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market through Google Cloud Collaboration
Leveraging Google Cloud’s leading technologies, Alorica’s AI tools deliver significant results—increased engagement, productivity and quality interactions
IRVINE, Calif., October...
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Press Release
Alorica Wins Tops Spot for the Second Consecutive Year in Black Book’s 15th Annual Payer Survey on Customer Experience (CX) and User Satisfaction
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, ranked #1 out of 400 software firms, advisors and service vendors for its member services interface...
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Press Release
Alorica Named a Leader in Everest Group’s 2024 Customer Experience Management (CXM) PEAK Matrix® - Americas
Alorica Positioned as a Leader in the 2024 Everest Group Customer Experience Management Services PEAK Matrix® Americas Assessment for Third Consecutive Year
IRVINE, Calif., Sept. 17, 2024
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Alorica...
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Press Release
Alorica and LoanPro Revolutionize CX for Financial Organizations and Portfolio Buyers
This first-to-market partnership between best-in-class providers will deliver an end-to-end platform to launch, manage, and service lending, leasing, and credit accounts with increased operational...
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