Latest from Alorica
Press Release
Alorica and Crescendo Transform Live Customer Engagement With AI-Native CX
Alorica and Crescendo partner to scale AI-native CX across voice and chat, uniting humans and AI to deliver measurable business outcomes.
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Guardians of AI: Sean Hauver of Alorica On How AI Leaders Are Keeping AI Safe, Ethical, Responsible, and True
Learn how top AI leaders ensure safety, transparency, and accountability while scaling enterprise AI systems.
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Press Release
Alorica and Domu Advance AI-Driven Loan Servicing, Delivering Strong Outcomes
Alorica and DOMU deliver strong early results deploying AI-powered loan servicing through SST, with 48% of inquiries resolved by AI and high payment success rates in regulated financial environments.
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Press Release
Alorica Named a Leader in Everest Group’s 2026 Healthcare Customer Experience Management (CXM) Intelligent Operations PEAK Matrix
Alorica named a Leader in Everest Group’s 2026 Healthcare CXM PEAK Matrix®, recognized for AI‑driven, high‑performance patient and member experience.
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Press Release
Alorica Announces Strategic Leadership Expansions Following Record Q1 Performance
Alorica announces strategic leadership expansions following record Q1 performance, reinforcing global alignment, growth momentum, and industry leadership.
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Alorica Shares 2025 Year-End Highlights, Reporting Top-Ranking Performance Across the Industry and Record-Breaking Social Impact Around the Globe
Alorica announced that it closed out 2025 with industry leading performance, the most-awarded digital innovation and massive global expansion, along with outstanding results stemming from its...
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Press Release
Alorica Named a Leader in NelsonHall’s 2026 NEAT Assessment for CX Services in Travel, Transportation & Hospitality
Alorica has been named a Leader in NelsonHall’s 2026 CX Services in Travel, Transportation & Hospitality NEAT evaluation.
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Alorica Financial’s SST Expands Capabilities Through Partnership with PayNearMe
Alorica Financial partners with PayNearMe to expand digital wallet and payment options through its SST ecosystem, delivering smarter, seamless payment experiences for loan servicing.
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Press Release
BIG Innovation Awards’ Innovative Organization Winner
Alorica wins the 2026 BIG Innovation Award for scaling AI-driven customer experience through Alorica IQ and its conversational AI platform, evoAI, delivering measurable CX and business impact.
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