Latest from Alorica
News
Alorica’s Evolution from Services to Digital-First Play
Reposted from
NelsonHall
. Authored by Ivan Kotzev | Analyst
In May, Alorica announced the appointment of Mike Clifton and Max Schwendner as Co-Chief Executive Officers. Prior,...
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Press Release
Alorica ReVoLT Wins 2024 Artificial Intelligence Breakthrough Award for Best AI-based Solution for Customer Service
Reputable International Awards Program Recognizes Alorica for Its First-of-its-Kind Real-Time Voice Language Translation Technology
IRVINE, Calif., June 26, 2024 –
Alorica Inc.
,...
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News
Scalable, Cost-Effective and Real-Time Multilingual CX: The Key to Elevating Travel Experiences
Reposted from
Hospitality Technology
.
Authored by: Jasmine Walia, Global Market Leader for Hospitality, Travel and Entertainment
Personalization goes beyond knowing a customer’s...
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Press Release
Alorica Celebrates 25 Years of Operational Excellence with Latest Award Win for Customer Service Employer of the Year
IRVINE, Calif., June 6, 2024
—
Alorica Inc.
, a global customer experience (CX) leader, celebrates 25 years
in business with its recent recognition as a Silver Stevie® award winner for...
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News
CX Outsourcing: The Trends, Benefits, & Providers
Nowadays, customer experience BPOs offer much more than additional customer service delivery. As core capabilities, they may provide customer and agent experience design, digital innovation,...
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News
A New Era of Multilingual CX is Here
Reposted from
AiThority
Authored by Harry Folloder, Chief Digital Officer
Communicating effectively with customers in their native language is more than a courtesy; it is an obligation for...
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Press Release
Global CX Leader Continues Its Expansion Across Latin America with Latest Launch in Paraguay
Alorica, a global CX leader, expands into Paraguay with a new contact center in Ciudad del Este, bolstering its presence in Latin America. Learn about their tech-enhanced services and commitment...
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Press Release
Alorica Appoints Mike Clifton, Max Schwendner as Co-Chief Executive Officers
Alorica’s new co-CEOs, Clifton and Schwendner will lead the brand to the next level of CX innovation with tech-enabled customer experiences.
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Press Release
Alorica Philippines Wins Bronze in 11th Asia-Pacific Stevie® Awards for Exemplary Diversity & Inclusion Efforts
Alorica Philippines is Bronze winner in 11th Asia-Pacific Stevie® Awards in the category of Innovative Achievement in Diversity & Inclusion.
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