Latest from Alorica
News
Robo-Advisors Replacing Humans: Will it Ever Come to That?
Reposted from
The Fintech Times
.
Financial advice can be a sensitive topic – those giving it don’t want to mislead customers, while customers are wary about the level of trust they...
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News
What is Contact Center as a Service (CCaaS)?
Reposted from
CMSWIRE
|
Authored by Reporter Scott Clark
L
earn why CCaaS is essential for modern businesses seeking efficient, scalable customer support.
The Gist
Cloud...
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Press Release
Next-Gen AI Solution Alorica ReVoLT Wins Stevie® for Technology Breakthrough of the Year
First-to-market technology is recognized as industry disruptor for its real-time, AI-powered language capabilities that deliver more personalized and localized customer experiences
IRVINE,...
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Press Release
Alorica Wins BPO Partner of the Year at CallMiner’s LISTEN 2024 Awards for their Digital-First Approach to Transforming the Customer Experience
CallMiner recognizes Alorica as the leading partner to deliver next-gen CX for their use of predictive analytics, automation and conversational intelligence
IRVINE, Calif., November 4, 2024
—
Alorica...
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Press Release
Alorica Achieves Early Wins with the Most Advanced AI Solutions in the Market through Google Cloud Collaboration
Leveraging Google Cloud’s leading technologies, Alorica’s AI tools deliver significant results—increased engagement, productivity and quality interactions
IRVINE, Calif., October...
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News
Sundar Hariharan on Gen AI and Digital Strategy
Sundar Hariharan, Head of Client Delivery at Alorica IQ, describes the transformative power of generative AI in the realm of customer experience.
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Press Release
Alorica Wins Tops Spot for the Second Consecutive Year in Black Book’s 15th Annual Payer Survey on Customer Experience (CX) and User Satisfaction
Alorica Inc., a digitally-engineered, tech-enabled global customer experience (CX) leader, ranked #1 out of 400 software firms, advisors and service vendors for its member services interface...
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News
The Importance of Workplace Well-being Within a Company vs. Burnout
Investing in workplace wellbeing is transforming companies like Alorica, fostering a healthy and productive work environment.
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Noticias
La importancia del bienestar laboral dentro de una empresa vs el burnout
La inversión en bienestar laboral está transformando empresas como Alorica, fomentando un ambiente laboral saludable y productivo.
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