Latest from Alorica
Press Release
Alorica Wins Silver Stevie® Award for Innovation in Customer Service
With real-time voice language translation through Alorica ReVoLT, the company is transforming customer interactions, improving service quality and driving measurable business impact across...
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News
Audacious Impact: Mike Clifton & Max Schwendner Of Alorica On Leading An Audacious, Visionary, Impact-Focused Program
Discover how Alorica’s Co-CEOs, Mike Clifton and Max Schwendner, are leading the charge in AI-powered CX innovation, impact-driven leadership through employee-led philanthropy, and digital...
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News
Top 2024 CX Fails in Travel and Hospitality: Lessons for Future Success
A deep dive into the top customer experience (CX) failures in travel & hospitality in 2024, with lessons for future success. Discover how AI, multilingual support, and digital transformation...
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Press Release
Alorica Sets New Standards in CX Innovation and Global Growth with Record Milestones in 2024
Alorica, a global CX leader, transforms customer experiences with cutting-edge technology, AI-driven solutions, and innovative strategies that boost satisfaction, loyalty, and business growth.
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Press Release
Alorica Earns Great Place to Work® Certifications in Latin America
Alorica earns Great Place to Work® in LATAM, highlighting its employee-driven culture, regional growth and leadership in CX services.
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Press Release
Customer Experience (CX) Fails of 2024
Discover the top CX failures of 2024, including nonstrategic AI, missing multilingual support, and outdated legacy practices. Alorica urges brands to embrace conversational AI, personalization,...
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News
Young Americans Choose Welding Over Office Work as the Job That Will Pay Them in the Age of AI
Reposted from
Nikkei
Business
.
Authored by Reporter Hiromi Sato
It is humans who relieve anger
"How can I help you today?" the operator says in English, and a fluent Japanese...
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News
_thumbnail.jpg?sfvrsn=eb30f37b_1 "ALOR-25-121 Social Graphic - CIO World (Harry Folloder)_Thumbnail")
Harry Folloder: Navigating Digital Transformation with Communication and Empathy
Reposted from
CIO World
Harry Folloder’s professional pathway is anything but ordinary, filled with unexpected twists, challenges, and moments of realization. As a young professional,...
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News
Lingo Leaderboard: Pharma Marketing’s Biggest Buzzwords for 2025
Reposted from
Medical Marketing + Media
Authored by Reporter Heerea Rikhraj
See the buzzwords set to dominate discourse in the coming year.
Terms involving patient engagement, access to...
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