SST Loan Servicing Solutions

Loan Servicing

SST, powered by Alorica, delivers end-to-end loan servicing solutions—from origination to resolution—designed to drive efficiency, reduce costs, and enhance portfolio performance.

NMLS ID: 950746

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What We Do

Comprehensive Loan Servicing, Powered by SST

We deliver comprehensive, end-to-end loan servicing solutions powered by advanced technology and expert teams, ensuring efficient management, reduced operational costs, improved customer satisfaction, and full compliance—empowering clients to optimize performance and achieve lasting results.

The Alorica Difference

Global Scale, Proven Expertise

Our depth of experience in end-to-end loan servicing, combined with the scale of a global BPO, ensures consistent, high-quality service across diverse portfolios

Industry Leader

With 25+ years of experience, 1 million accounts, and $12 billion in receivables, we offer global, scalable loan servicing expertise

Innovative Strategic Partnerships

We deliver robust loan servicing solutions powered by leading, innovative platforms, guided by highly experienced leaders

Comprehensive Loan Servicing Solutions

Alorica offers an end-to-end range of loan servicing for securitized, non-securitized, prime, non-and-near prime and distressed asset portfolios, servicing full loan lifecycles.

Expanded Portfolio Coverage

Servicing a wide range of loan types, including Buy Now/Pay Later, Variable APR, Leases, Credit Card, Secured and Unsecured, Debt Consolidation, Auto/RV/Boat, Student and Equity.

Advanced Servicing Platform

Blending proprietary technology with a robust platform to deliver innovative loan management solutions.

Omnichannel CX Services

We deliver omnichannel CX, self-service options, and automation, alongside 24/7 support, collections, payment processing, fraud prevention, and escrow management.

Primary Loan Servicing Lifecycle Management

Complete management across the entire loan lifecycle, including asset generation, record retention, customer contact, payment processing, account resolution, special services, and client/investor reporting.

Backup Loan Servicing Assurance

Offering reliable servicing readiness, providing security and peace of mind for your portfolio with the ability to step in as a successor servicer when needed.

Compliance Expertise

Reducing risk and ensuring regulatory compliance, including TCPA, UDAAP, PCI, FCRA, OFAC, FCPA, GLB, CCPA, GDPR, HIPAA, with dedicated Legal and Compliance officers. 

Results You Can Measure

~600

Servicing professionals at SST (U.S., Canada, Panama, PHI)

$12 billion+

In active servicing

$60 billion

In backup servicing

50K+

Loan serviced per year

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.