Making Lives Better with Alorica Arrives in Panama

Making Lives Better with Alorica (MLBA) has expanded its Latin America presence, launching in Panama! MLBA Panamawill start with two Chapters – Juan Diaz and Panama West at Alorica contact centers in Panama City.  

MLBA is a separate 501(c)(3) non-profit entity that brings to life Alorica’s vision – to make lives better, one interaction at a time, by empowering Alorica employees to do exactly that – make lives better – for local causes and individuals. In total, MLBA now has 92 Chapters in five countries – Canada, Mexico, Philippines, United States and now Panama.  

To celebrate the launch, ribbon cuttings were held at each new Chapter with Panama Country Manager Eduardo Heart and Regional HR Vice President Francisco Jorda leading the ceremonies. During each event, Samson Seelan, Employee Experience Regional Director, presented to the employees a background on MLBA, what the non-profit has accomplished in the past three years and introduced local representatives from each Chapter.  

Since its inception three years ago, employee-led MLBA chapters have raised more than $3.3 million dollars through Alorica payroll contributions and chapter fundraisers. Of the funds collected, more than 6,00 grants have been awarded— totaling in excess of $2.8 million. In addition to these funds, the non-profit has collected nearly $300,000 for the MLBA Disaster Relief Fund, benefiting those affected by natural disasters.  

To see how MLBA is changing the lives of Alorica employees, their families and the communities that support them, please visit www.LivesBetter.org. You can also follow MLBA efforts in Panama by following us on Facebook and Instagram.