Robotic Desktop Automation (RDA)

With Robotic Desktop Automation (RDA), data from multiple screens is consolidated into one view—allowing agents to quickly access, collate and analyze various data sets, and easily respond to customer requests in real-time.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.