Tech Support Outsourcing

The practice of delegating technical support services to external providers to deliver cost-effective, expert assistance for troubleshooting, maintenance, and IT-related issues, enhancing customer satisfaction and operational efficiency.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.