The powerful combination of AI and CCaaS is changing the face of CX.
From conversational chatbots to data-driven decision making, with human agents playing a significant role in delivering the best, most efficient, and cost-effective CX ever, best-in-breed technology is the ultimate game-changer.
Learn the latest from Industry Leaders
Join Alorica + Genesys leaders for a timely and spirited discussion as we explore the transformative power of AI + insanely great CX in our latest webinar.
Date & Time
December 12, 2023 | 1 - 2 pm ET
Featured Presenters
Harry Folloder
SVP, Chief Digital Officer
Alorica
Jeff Wise
VP, Product Management
Genesys
Matthew Saskin
VP, Commercial Operations, Digital & AI
Genesys
Mike Bartley
Solution Architect
Alorica
You’ll discover:
- How AI optimizes delivery and reduces costs
- How to leverage AI in CCaaS to create a seamless end-to-end experience
- The important role of human-AI collaboration
- AI’s essential role in maintaining quality and compliance
- Real-world success stories from Alorica + Genesys
Fill out the form to secure your spot—and we'll see you on the call!
