Delivering Highly-Trained, Qualified PBM Specialists at Scale

In anticipation of increased volumes and a growing need for Prior Authorization support, a leading Pharmacy Benefits Manager (PBM) turned to us for help. Within a two-month timeframe, the client needed us to help scale and secure more than 500 additional licensed Pharmacy Technicians and 200 registered Pharmacists.

Read the case study to discover how Alorica helped the PBM meet the challenge—not to mention fully train them to a master-level of proficiency in order to support the Prior Authorization function—all while meeting local and state regulatory and licensing requirements.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.