Call Center Outsourcing

Also referred to as BPO, this involves outsourcing the operations of a specific business process (i.e. customer service, technical support) to a third-party provider.

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.